Return and Refund Policy

Last Updated: October 10, 2026
Thank you for shopping at Royal Time Hub (royaltimehub.in). We want you to be completely satisfied with your purchase. Please read our return and refund guidelines carefully:
1. Eligibility for Returns
We accept returns within 7 days from the date of delivery.
To be eligible for a return, the watch must be unused, unworn, in the same condition that you received it, and in its original packaging with all tags, manuals, and warranty cards intact.
Customized or final-sale items are not eligible for return unless received damaged or defective.
2. Return Process
To initiate a return, please contact our customer support team or submit a return request through your account on our website.
Once your return request is approved, we will arrange for our courier partner to pick up the item from your delivery address.
3. Refunds
Once your returned item is received and inspected at our warehouse, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (or bank account for COD orders) within 5 to 7 working days.
4. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange a damaged watch for the same item, please contact us immediately with photos of the product.
5. Contact Us
If you have any questions regarding returns or refunds, feel free to reach out to our support team through our official contact channels